They called about their future.
Voicemail answered.
A prospective client calling an RCIC is often anxious, on a deadline, and calling five consultants in a row. The first firm that picks up, in their language, usually wins the retainer. Arrow's AI makes sure that firm is yours.
Why immigration practices
bleed clients at the phone.
Calls come from every time zone
Applicants call from India, the Philippines, Iran, and Brazil, usually at 3 AM Pacific. By the time you open, they've retained someone whose phone answered.
Every caller feels urgent
Permit expiries, ITA deadlines, refusals with 30-day windows. Anxious callers don't leave voicemails. They dial the next RCIC on Google.
Language is the first filter
A caller more comfortable in Punjabi, Mandarin, or Farsi will choose the consultant who greets them in it. One English-only line turns them away.
You're in consults all day
You can't take new-client calls while advising current ones. Each consult you run quietly costs you the two callers who rang during it.
What Arrow's AI does for your practice.
Answers 24/7, in your client's language
English standard; add Punjabi, Mandarin, Cantonese, Hindi, Farsi, or Spanish. The AI detects the language and switches mid-call.
Qualifies the case before it books
It asks the questions you would: visa type, current status, timelines, country of application. Study permit? Express Entry? Spousal sponsorship? The consult arrives on your calendar pre-triaged.
Books paid or free consults into your calendar
Real-time availability from Google Calendar or Calendly, SMS/WhatsApp confirmation to the client, and the full intake summary synced to your CRM.
Escalates true deadlines to you instantly
Removal orders, refusals inside appeal windows, airport issues. Your escalation rules trigger an immediate transfer or a text to your cell.
Typical first-engagement value of a single retained immigration case.
Consultants a prospective applicant calls in one sitting. First to answer wins.
Your receptionist can greet Vancouver in the languages it actually speaks.